Políticas de privacidad

Política de Privacidad de Pets más Bet
Última actualización: Diciembre del 2024

En Pets más Bet, valoramos tu privacidad y nos comprometemos a proteger tus datos personales. Esta Política de Privacidad describe cómo recopilamos, utilizamos y protegemos la información que nos proporcionas al visitar nuestro sitio web petsmasbet.com. Al utilizar nuestros servicios, aceptas las prácticas descritas a continuación.

1. Información que recopilamos

Recopilamos información personal y no personal para ofrecerte la mejor experiencia posible. Esto incluye:

  • Datos personales: Nombre, correo electrónico, número de teléfono y cualquier otra información proporcionada en formularios de contacto, reservas o enlaces a WhatsApp.
  • Datos técnicos: Dirección IP, tipo de navegador, sistema operativo y tiempo de navegación, recopilados mediante cookies y herramientas de análisis.
  • Datos de interacción: Información sobre tus interacciones con nuestro sitio, incluidos los servicios reservados y los enlaces visitados.

2. Uso de la información

Utilizamos la información recopilada para:

  • Responder a tus consultas o solicitudes a través de formularios o WhatsApp.
  • Procesar reservas para servicios de veterinaria, estética, hotel y más.
  • Mejorar nuestros servicios y personalizar tu experiencia.
  • Analizar datos de tráfico para optimizar nuestro sitio mediante herramientas como Google Analytics.
  • Implementar campañas publicitarias a través de Facebook Ads y su pixel de seguimiento.

3. Uso de cookies y tecnologías similares

Utilizamos cookies y tecnologías similares para recopilar información y mejorar nuestra plataforma. Esto incluye:

  • Cookies esenciales: Necesarias para el funcionamiento del sitio.
  • Cookies de análisis: Como las de Google Analytics, para entender cómo interactúan los usuarios con nuestra página.
  • Cookies publicitarias: Incluido el pixel de Facebook, para ofrecer anuncios personalizados.

Puedes administrar tus preferencias de cookies desde la configuración de tu navegador.

4. Enlaces a terceros

Nuestro sitio puede contener enlaces a sitios web de terceros, como plataformas de pago o redes sociales. No somos responsables de las prácticas de privacidad de dichos sitios. Te recomendamos revisar sus políticas antes de proporcionar información.

5. Protección de tu información

Adoptamos medidas de seguridad técnicas y organizativas para proteger tus datos personales contra accesos no autorizados, alteraciones o divulgaciones. Sin embargo, recuerda que ningún sistema es completamente seguro.

6. Tus derechos

Como usuario, tienes derecho a:

  • Acceder, rectificar o eliminar tus datos personales.
  • Limitar u oponerte al tratamiento de tus datos en ciertas circunstancias.
  • Retirar tu consentimiento para el uso de cookies o herramientas de seguimiento.

Para ejercer estos derechos, contáctanos en contacto@petsmasbet.com.

7. Modificaciones a esta política

Podemos actualizar esta Política de Privacidad en cualquier momento. Cualquier cambio será notificado mediante un aviso en nuestro sitio web.

8. Contacto

Si tienes dudas o inquietudes sobre esta Política de Privacidad, no dudes en escribirnos a contacto@petsmasbet.com.

Privacy Policy English
Last Updated On 18-Dec-2024
Effective Date 18-Dec-2024

This Privacy Policy describes the policies of VETERINARIA PETS MAS BET, Mariano Jiménez 419, Apodaca Centro, Nuevo León, México, NUEVO LEON 66600, Mexico, email: contacto@petsmasbet.com, phone: 81 2230 9290 on the collection, use and disclosure of your information that we collect when you use our website ( https://petsmasbet.com ). (the “Service”). By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.

We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when the revised Policy is posted in the Service and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.

  1. Information We Collect:

    We will collect and process the following personal information about you:

    1. Name
    2. Email
    3. Mobile
    4. Social Media Profile
    5. Date of Birth
    6. Address
    7. Work Address
    8. Payment Info
    9. genero
    10. ubicación
  2. How We Use Your Information:

    We will use the information that we collect about you for the following purposes:

    1. Marketing/ Promotional
    2. Creating user account
    3. Testimonials
    4. Customer feedback collection
    5. Enforce T&C
    6. Processing payment
    7. Support
    8. Administration info
    9. Targeted advertising
    10. Manage customer order
    11. Site protection
    12. User to user comments
    13. Dispute resolution
    14. Manage user account

    If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.

  3. How We Share Your Information:

    We will not transfer your personal information to any third party without seeking your consent, except in limited circumstances as described below:

    1. Ad service
    2. Sponsors
    3. Marketing agencies
    4. Analytics
    5. Data collection & process

    We require such third party’s to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is required for fulfilling the said purpose.

    We may also disclose your personal information for the following: (1) to comply with applicable law, regulation, court order or other legal process; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the Service violates any third-party rights. If the Service or our company is merged or acquired with another company, your information will be one of the assets that is transferred to the new owner.

  4. Retention Of Your Information:

    We will retain your personal information with us for 90 days to 2 years after user accounts remain idle or for as long as we need it to fulfill the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.

  5. Your Rights:

    Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at contacto@petsmasbet.com. We will respond to your request in accordance with applicable law.

    You may opt-out of direct marketing communications or the profiling we carry out for marketing purposes by writing to us at contacto@petsmasbet.com.

    Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.

  6. Cookies Etc.

    To learn more about how we use these and your choices in relation to these tracking technologies, please refer to our Cookie Policy.

  7. Security:

    The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

  8. Third Party Links & Use Of Your Information:

    Our Service may contain links to other websites that are not operated by us. This Privacy Policy does not address the privacy policy and other practices of any third parties, including any third party operating any website or service that may be accessible via a link on the Service. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

  9. Grievance / Data Protection Officer:

    If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer at VETERINARIA PETS MAS BET, Mariano Jiménez 419, Apodaca Centro, Nuevo León, México, email: contacto@petsmasbet.com. We will address your concerns in accordance with applicable law.

Privacy Policy generated with CookieYes.

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